Returns & Exchanges

✨ Content:

We want you to love your pieces as much as we do 🤍

If something isn’t right, we’re here to help.

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✨ Return Window

We accept returns within 30 days of delivery. To be eligible for a return, items must be unworn, in their original condition, and in their original packaging.

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✨ Non-Returnable Items

For hygiene and quality reasons, the following items are not eligible for change-of-mind returns:
• Worn or used earrings
• Personalized or custom-made jewelry
• Used personal-care accessories
• Gift cards
• Items marked as final sale at the time of purchase

Unworn earrings are eligible for return within 30 days of delivery, provided they are unused, undamaged, and in their original packaging. This does not affect any rights you may have for damaged, defective, or incorrectly supplied items under applicable law.

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✨ Exchanges

If you'd like a different size, color, or style, please contact us to discuss available options. Exchanges are subject to product availability and return eligibility.

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✨ Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos when available.

We will review the issue and arrange an appropriate resolution, such as a replacement or refund, consistent with applicable law.

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✨ Return Shipping

For change-of-mind returns, customers are responsible for return shipping costs unless otherwise agreed. Original shipping charges are generally non-refundable for change-of-mind returns. If an item is damaged, defective, or incorrect, please contact us so we can arrange an appropriate resolution, including return shipping where required.

International customers may also request eligible returns within 30 days of delivery. They are generally responsible for international return shipping for change-of-mind returns.

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✨ Refund Processing

Once we receive and inspect your approved return, we'll notify you of the decision. If approved, we'll issue the refund to your original payment method within 10 business days. Your bank or payment provider may require additional time to post it.

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✨ Important Note

We are not responsible for:
• Lost or stolen return packages
• Items damaged due to improper care

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✨ Contact

To request a return, please contact us with your order number and the item you wish to return:
📧 fofanamimi05110420@gmail.com

Please wait for return instructions and approval before sending an item back.

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Every piece is made with intention… and we want it to feel right when it reaches you. 🤍