Shipping policy
SB by Mimi — Shipping & Delivery Policy
At SB by Mimi, every order is prepared with care, thoughtfully packaged, and shipped with love. We are committed to providing a smooth, transparent, and reliable shopping experience.
1. Order Processing & Shipping Schedule
All orders are carefully prepared before shipment.
Our designated shipping day is Wednesday of each week.
Orders are shipped on the next available Wednesday after processing. Orders placed too close to our shipping day may be shipped the following Wednesday.
Please note that processing time is separate from delivery time.
2. Domestic Shipping — United States
Standard Shipping: $5.99
Once your order has been shipped, estimated delivery typically takes 3–7 business days, depending on your location and shipping carrier.
Delivery estimates begin after your package has been handed over to the carrier.
3. International Shipping
Standard International Shipping: $14.99
We offer international shipping to eligible destinations.
Delivery times vary depending on the destination country, shipping carrier, and customs processing.
International customers may be responsible for customs duties, import taxes, or additional fees imposed by their country.
Any applicable charges are the customer’s responsibility unless otherwise stated at checkout.
4. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email.
Tracking information will be provided when available.
Please allow time for the shipping carrier to update tracking details.
5. Shipping Delays
Although we work hard to ensure timely delivery, occasional delays may occur due to:
- Weather conditions
- Holidays
- Carrier disruptions
- Customs inspections
- High-demand periods
- Other circumstances beyond our control
If you experience a significant shipping delay, please contact us so we can assist you.
6. Incorrect Shipping Addresses
Customers are responsible for entering accurate and complete shipping information during checkout.
If you notice an error in your shipping address, please contact us immediately.
Address changes cannot be guaranteed once an order has been shipped.
7. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our customer support team with your order number and details of the issue.
For damaged items, please include clear photographs of the packaging and product when possible.
We will review the situation and work toward an appropriate resolution in accordance with applicable consumer protection laws.
8. Customer Support
For questions about your order, shipping, or delivery, please contact us:
Business Name: SB by Mimi
Email: fofanamimi05110420@gmail.com
Phone: (267) 939-9207
Website: https://www.sbjewelrybymimi.com
9. Our Commitment
At SB by Mimi, we believe that luxury is found in the little details.
From our jewelry collections to our thoughtfully designed lifestyle essentials, every order is prepared with intention and care.
Thank you for choosing SB by Mimi and allowing us to be part of your everyday elegance.
With love,
SB by Mimi ♡